Data Protection Notice

Last updated 20th of January 2021

Empatheo by Nadia Witte (hereinafter "Empatheo" or "we") operates the website available at empatheo.eu (hereinafter "website") addressing the visitor of the website (hereinafter ‘you’, ‘user’, ‘client’ or ‘customer’).

In the following we inform you about the collection of personal data when using this website. Personal data are all data that can be related to you personally, e.g. B. Name, address, email addresses, user behavior.

Here a quick overview of the most important points

What type of Data do we collect?

How do we collect your information?

Why do we collect such information?

How do we store, use, share and disclose your personal information?

How we may communicate with you and any site visitors?

Do we use cookies and other tracking tools?

What type of cookies do we collect?

Why do we use cookies?

How can you withdraw your consent?

What about privacy policy updates?

Do you have Questions or need our contact information?

 

What type of Data do we collect?

​We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. Periodically we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we may communicate with you and any site visitors?

Unless you have signed up for a newsletter, requested a call or information we shall not contact you.
If you have signed a contract, agreed to an information call or requested information via email, signed up for the newsletter or purchased something from the website, we may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Do we use cookies and other tracking tools?

Yes. We use cookies. Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers and in this case by wix to help you (users) navigate this website efficiently and perform certain functions. (Find out more about cookies in general here, )

 

What type of cookies do we collect?

  • Essential cookies for data security and log in purposes

  • Marketing cookies for tracking and marketing purposes

  • Functional cookies to save the users language preference

 

Why do we use cookies?

  • To provide a great experience for you and  prospect customers.

  • To identify registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of our website on Wix's platform.

  • To ensure our platform is secure and safe to use.

How can you withdraw your consent?

Don’t want to share your cookies? No worries.

If you don’t want us to process your data anymore, please contact us nadia@empatheo.eu .

Tipp: If you write an email, add ‘Withdraw Cookie Consent’ in the subject line. It will help us respond to your wish as fast as possible.

Alternatively you may let us know via ‘real’ mail to: Empatheo by Nadia Witte, Ebersstr.12 A, 10827 Berlin, Germany.

 

What about privacy policy updates?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Do you have Questions or need our contact information?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us atnadia@empatheo.eu or send us mail to: Empatheo by Nadia Witte, Ebersstr. 12 A, 10827 Berlin, Germany.

Additional Notice

Thank you for reading this information, your feedback and our collaboration.

If you find something that you don’t love and are open for discourse - please let us know via nadia@empatheo.eu. We want to provide the best possible service for you and appreciate your feedback and advice.

All the best,

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